Terms and Conditions
Last updated: 02/04/2025
Welcome to The High Points' official website! These Terms and Conditions outline the rules for using our website and purchasing merchandise. By accessing this site or placing an order, you agree to these terms.
1. Website Usage
By using our website (www.highpointsband.com), you agree to:
✅ Use it only for lawful purposes.
❌ Not copy, distribute, or use our content (music, images, text) without permission.
❌ Not attempt to hack, disrupt, or misuse the website.
We reserve the right to block access if these rules are violated.
2. Merchandise Sales
2.1 Shipping & Delivery
- Shipping Time: Estimated delivery times depend on location and shipping method. Delays may occur due to customs or courier issues.
- Shipping Costs: Calculated at checkout based on your location and order.
- Tracking Information: Provided (if available) once your order ships.
2.2 Returns & Refunds
- No Returns: Since all products are printed on demand, we do not accept returns for correctly fulfilled orders.
- Defective or Incorrect Orders: If you receive the wrong item or a defective product, contact us within 30 days for a refund or replacement.
- Refunds: Only issued for:
- Incorrect product or size shipped
- Damaged or defective items
- Proof (photos + order number) must be provided when requesting a refund.
2.3 Cancellations
- Orders can only be canceled if they have not been processed for fulfillment.
- Contact us immediately if you need to cancel.
2.4 Contact for Orders
For any issues, reach out at [email protected].
3. Copyright & Intellectual Property
All content on this website—including music, images, text, and logos—is owned by The High Points and is protected by copyright laws. You may not:
- Reproduce, distribute, or use our content without permission.
- Use our music or branding for commercial purposes without written consent.
4. Limitation of Liability
We strive to keep our website accurate and secure, but we do not guarantee that:
- The site will always be error-free or uninterrupted.
- Information on the site is 100% complete or up to date.
We are not liable for any losses resulting from the use of this website.
5. Governing Law
These Terms and Conditions are governed by UK law. Any disputes will be handled in UK courts.
6. Updates to These Terms
We may update these Terms occasionally. Continued use of our website means you accept any changes.
7. Contact Us
For questions about these Terms, contact us via our contact form.