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HIGHPOINTS GFX-ai

Privacy Policy

Last updated: 03/04/2025

Welcome to The High Points' official website! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.

1. Who We Are

We are The High Points, a UK-based band promoting our music, services, and merchandise. Our website allows fans to contact us, sign up for our newsletter, and purchase merchandise.

2. What Data We Collect

We collect the following personal data:

  • Contact form submissions: Name, email, phone number, and message.
  • Newsletter sign-ups: Name and email address.
  • Merchandise orders: Name, shipping address, and payment details (handled securely by PayPal; we do not store payment information).

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to inquiries submitted via our contact form.
  • To send newsletters and marketing updates, if you have given consent.
  • To process and deliver merchandise orders purchased through our website.

4. Legal Basis for Processing Data

Under GDPR, we process your personal data based on:

  • Consent – for newsletter sign-ups and marketing communications (you can withdraw consent anytime).
  • Contractual necessity – for processing and fulfilling merchandise orders.
  • Legal obligations – for maintaining financial records (e.g., order history for tax compliance).

5. Data Sharing with Third Parties

We only share data when necessary to provide our services. This includes:

  • PayPal (payment processing) – PayPal handles transactions securely, and their privacy policy applies.
  • HubSpot (newsletter and marketing) – for managing email communications.
  • Google Search Console (website performance monitoring).
  • Printful (merch fulfillment) – for printing and shipping orders.

We do not sell or share your data with third parties for advertising purposes.

6. Data Security

We take appropriate security measures, including:

  • SSL encryption to protect data transmitted through our website.
  • Access restrictions so only authorized personnel can view order information.
  • Secure storage of data in a protected database.

7. Data Retention

We retain personal data as follows:

  • Contact form submissions: Stored indefinitely unless you request deletion.
  • Newsletter subscribers: Stored until you unsubscribe.
  • Merchandise orders: Stored for 6 years for tax and accounting purposes.

8. Your Rights Under GDPR

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (except where we must retain it for legal reasons).
  • Withdraw consent for marketing communications.

To exercise your rights, please contact us via our contact form.

9. Updates to This Policy

We may update this Privacy Policy occasionally. We will notify newsletter subscribers by email if there are significant changes.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out via our contact form.